 |
||||||||||||||||
| |
||||||||||||||||
|
INTERNATIONAL SITE
In response to our growing number of customers around
the world you should now notice that the website and pricing is available in
different currencies.
We have done this in response to our customers needs as we believe it helps you by eliminating the uncertainty of currency fluctuations and allowing you to quote for work with the benefit of knowing the exact cost of your materials.
DELIVERY INFORMATIONAll orders to the UK mainland over £400 excluding vat are shipped free of charge on our standard 2 day service, where a customer requires the goods the following day or even the same day we will only charge the extra cost to us.
All delivery charges for overseas shipments are charged at cost price.
PRICES
You can now view pricing in either UK Sterling, Australian Dollars or Euro using the currency drop down at the head of the website or the price box on each individual product. All prices exclude VAT. The VAT total id confirmed during the checkout process.
QUALITY & SERVICE
RSM has built its business on quality and service. We also aim to answer the phone in three rings or fewer. Whoever answers the phone will take the order if you wish, while if you need to speak to a particular person we never play music while you are on hold. Each customer is assigned an employee of RSM will who will keep in touch with you to make sure that you never run out of materials.
PAYMENT
All transactions made through our website require up front payment. Our payment options are PayPal, Credit/Debit card and Cheque. If you do not already have a PayPal account go to http://www.paypal.co.uk/uk
Products are available for sale on 30 day free credit terms to established customers, please call us for more details.
TERMS & CONDITIONS
- Conditions. Sale orders are only accepted subject to the terms of business set out below. We cannot accept any other terms.
- All information contained in our website, brochures and sales literature is to the best of our knowledge true and accurate at the time of press. We do not accept responsibility for damage, injury, loss or expense resulting from any error or omissions. We reserve the right without prior notice to discontinue any product or to change the design of any product as part of our product improvement programme. We are unable to accept responsibility in respect of factors outside our knowledge or control.
- We guarantee to replace faulty goods supplied by RSM or if we decide, refund the purchase price subject to the claim being made in writing and agreed by us. We shall not be under any liability for any consequential damage or loss arising or said to arise from the use of any of our products.
- We are not responsible for the installation of the products supplied, if faults occur whist carrying out installation of our products, if not carried out in accordance to the WRc handbook and trained personal RSM can’t be responsible for any damage or errors made.
- Prices quoted are cost prices excluding VAT. VAT is added and will be shown on the invoice.
- Damage or Loss in transit. In the event or non-delivery/shortages we should be advised in writing within 3 days of the receipt of the invoice. In the case of damaged goods the delivery note should be signed ‘damaged’ and the company notified in writing immediately.
- Payment terms. Payment for any orders made will be required in full before any goods will be dispatched. It is a condition of opening an account that buyers accept this condition.
- Specific Conditions of sale. The title of ownership of the goods sole does not pass to the buyer until the seller has received payment in full for the goods and if the buyer purports to sell the goods before payment the proceeds of the sale in the hands of the buyer shall belong to the seller until payment for the good has been received by the seller.